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My tracking information states my package was delivered, but I haven't received it. Can I have a refund?

All of our shipments include Tracking with Delivery Confirmation. If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact couriers at numbers below in order to investigate this issue.

Courier Phone Numbers

We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.