At this time, we do accept customized orders, however, because Belair Beauty Bundles are made of 100% human hair, we can get all textures of hair at all types we displayed the most popular on our site. For example, we can get Malaysian or Natural texture bundles if needed.
If you do decide to have your bundles dyed, we recommend having the hair colorist test a one weft first prior to dyeing the full set to ensure that you’re satisfied with the results.
If you want a customized order we will only accept payments via friends and family payment and details can be sent to support@belairbeautyclub.com customized orders take 7 to 10 days
Please e-mail support@belairbeauty.com with your order number and your request to cancel and we will try to accommodate your request before your order enters processing at our warehouse. Kindly note, however, that orders enter processing at our warehouse between 5pm and 5am EST Monday-Friday. Therefore, if your request to cancel your order is submitted in-between this time frame, we can't guarantee that we'll be able to cancel it. If your order is already in processing at our warehouse or has been shipped, we will not be able to cancel it. If this is the case, you can simply refuse the package upon delivery and request to have it returned to sender. The courier will then ship it back to us...
Belair Beauty Club extensions are made of 100% remy human hair, so they won't get ruined if they get wet, however, when wet, they might get tangled with your own hair and cause damage to both your hair and the extensions.
You also can have your hair extensions in while playing sports, but like we mentioned above, they might get tangled with your own hair and cause damage to both your hair and the extensions.
We do not recommend to wear your Belair bundles outside when it is windy or rainy as harsh weather conditions can damage your extensions - we call this "weather damage". Strong winds can cause your bundles to tangle with your hair, and rain can cause your extensions to become dry. As a kind reminder, your extensions should rarely come into contact with water - only when they are being washed every 15-20 wears, or when there is major product build up. We encourage you to be mindful of weather conditions when wearing your extensions outside to ensure they have a long and healthy lifespan.
Please contact support@belairbeautyclub.com immediately with your order number and your new shipping address. Although we cannot guarantee that we'll catch your order in time before it enters processing, we will try our absolute best to make the requested changes, although it is the responsibility of the buyer to input their correct shipping address.
Kindly note that once an order enters processing at our warehouse, we no longer have the ability to make any changes to it. Orders go into processing at our warehouse between 5pm and 5am EST, therefore, it is best to e-mail in your requests between 5am and 5pm EST.
